Privacy Policy

Effective Date: February 2025

This Privacy Policy explains how Pebcrow, Inc. ("Pebcrow," "we," "us," or "our") collects, uses, shares, and protects your information when you use the Pebcrow platform, website, API, and related services (collectively, the "Services"). By using the Services, you consent to the data practices described in this policy.

Information We Collect

Account Information

When you create an account, we collect information provided through your authentication method, including your name, email address, and profile information from third-party authentication providers (e.g., Google OAuth).

User Content

We collect all content you submit to the platform, including entries, text, votes, bookmarks, and other interactions. As described in our Terms of Service, User Content submitted to the platform becomes the property of Pebcrow and may be processed, modified, or deleted at any time.

Usage and Technical Information

We automatically collect information about how you access and use the Services, including IP address, browser type, device information, operating system, referring URLs, pages viewed, API usage patterns, access times, and interaction data.

Cookies and Tracking

We use cookies and similar technologies to maintain session state, remember user preferences, and analyze platform usage. Essential cookies are required for platform functionality.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Services
  • Process and display your entries and interactions on the platform
  • Process User Content through artificial intelligence systems for moderation, analysis, summarization, and transformation
  • Process subscription payments and manage billing
  • Communicate with you about your account, services, and platform updates
  • Monitor for and enforce compliance with our Terms of Service and Usage Policy
  • Detect, investigate, and prevent fraudulent, abusive, or illegal activity
  • Analyze usage patterns to improve platform performance and user experience
  • Train and improve our AI systems and models

AI Processing of Content

Pebcrow is an AI-mediated platform. By using the Services, you acknowledge and consent to the following:

  • All User Content may be sent to third-party AI service providers (e.g., large language model providers) for processing, analysis, moderation, and transformation
  • AI-processed versions of your content may differ substantially from the original submission and may be publicly displayed on the platform
  • We may use your content to improve our AI systems and processes
  • Personal identifying information is stripped from entries before public display, but original submissions are retained in our systems for platform operation

Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: We share information with third-party providers that help us operate the Services, including cloud hosting (AWS), AI processing services, payment processing (Stripe), and analytics providers.
  • Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
  • Protection of Rights: We may share information to protect the rights, property, or safety of Pebcrow, our users, or others, including to enforce our Terms of Service and Usage Policy.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.
  • Public Content: Content that is published on the platform (entries, votes) is publicly visible and may be indexed by search engines.

Payment Information

Subscription payments are processed by Stripe, a PCI-compliant third-party payment processor. Pebcrow does not directly store your full credit card number, CVV, or other sensitive payment details. Payment information is handled in accordance with Stripe's privacy policy and security standards. We receive and store transaction identifiers, subscription status, and billing metadata necessary to manage your subscription.

Your Privacy Choices

You have the following rights regarding your information:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your account and personal information (subject to our data retention policies and legal obligations)
  • Manage cookie preferences through your browser settings

Please note that deletion of your account does not necessarily result in deletion of all content you have submitted. Published entries and AI-processed content may persist on the platform even after account deletion, as described in our Terms of Service.

To exercise your privacy rights, contact us at privacy@pebcrow.com.

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and are not liable for unauthorized access to your data resulting from factors beyond our reasonable control.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. We may retain certain information after account closure as necessary to comply with legal obligations, resolve disputes, enforce our agreements, or for legitimate business purposes. Published and AI-processed content may be retained indefinitely as part of the platform's public record.

Children's Privacy

The Services are intended for users aged 18 and older and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@pebcrow.com so we can delete that information.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be effective immediately upon posting to the platform with an updated effective date. It is your responsibility to review this policy periodically. Your continued use of the Services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy inquiries: privacy@pebcrow.com

General inquiries: info@pebcrow.com

Pebcrow, Inc.